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Important Booking Notice
All bookings must be made directly with us via our website.
We do not accept bookings through any third-party booking agents or reseller websites.
To ensure your booking is genuine, only book through this official website, or contact us directly by phone or email.
Once your booking is complete, you will receive a confirmation email along with a link to complete your online waiver.
If you do not receive your confirmation email, (please make sure you enter your correct email address!) or if you have any questions before your ride, please contact us directly by phone or email. We’re always happy to help.
HELPFUL BOOKING INFORMATION
International Visitors – Travel Insurance: We strongly recommend taking out the appropriate travel insurance at the time of booking. Recommended travel insurance should include both medical evacuation and horse riding coverage. Under no circumstances will Cape Trib Horse Rides be responsible or liable for any costs or damages incurred as a result of inadequate insurance, lack of insurance or non-compliance of insurance obligation by you or any other third party. Ensure you have the relevant travel insurance to cover you in the case of unforeseen events, included, but not limited to, sickness or illness, isolation requirements, travel restrictions, border closures and like events.
All our tours are walk only. Customers will not be able to go faster and unfortunately previous horse riding experience does not change this.
Age limit is strictly 10 years and older. Children aged under 18 years of age must be accompanied by a paying adult rider on the tour. If you book a child under 10 years, the child will not be able to ride and our 24 hour cancellation policy applies. If you book a child aged under 18 years without an accompanying adult, the child will not be able to ride and our 24 hour cancellation policy applies. Unfortunately a child’s previous horse riding experience does not change this.
Weight limit is strictly 95kg. If you book a person who is over 95kg they will not be able to ride and our 24 hour cancellation policy applies.
Arrival Time
Please arrive 30 minutes before your scheduled ride. This gives us enough time to check you in, fit your helmet, complete any outstanding paperwork, and transport everyone to the stables.
If you arrive late, the tour will depart without you and no refund will be given.
Note: To purchase gift cards, choose a booking date for any of our rides and click on the ride’s name (e.g Afternoon Beach Horse Ride) and click “Buy Gift Card”.
