Cape Trib Horse Rides Cancellation Policy and Terms...

Cape Trib Horse Rides Cancellation Policy and Terms...

General Terms & Conditions – Cape Trib Horse Rides Pty Ltd

  • A 24-hour cancellation policy applies to all bookings. Cancellations must be in writing via email within the cancellation time period, your booking will be refunded minus a $20 administrative fee.
  • Children under 18 must be accompanied by an adult.
  • Weight limit is strictly 95kg – no exceptions.
  • No refunds will be issued for cancellations made within 24 hours of the scheduled tour time.
  • No-shows or late arrivals may result in forfeiting the tour without refund.
  • All riders must arrive 30 minutes before departure to allow time for check-in and gear fitting.
  • The ride is at a WALK ONLY pace – you will not be able to trot or canter on the day regardless of riding experience.
  • Tour times, routes, and conditions may change due to weather or safety requirements at the discretion of Cape Trib Horse Rides. We cannot guarantee walking in the water – this depends on the tides, weather, riders’ ability and that decision is up to the guide leading the tour on the day.

By booking, you agree to these terms and understand that horse riding involves inherent risks. Your safety and comfort, along with the welfare of our horses, are our top priorities.

I had an amazing experience with Cape Trib Horse Rides from checking in to the activity. The tour guides were amazing too and took some great photos for us on the horse! I would highly recommend this experience for anyone who is either a beginner or experienced with horse riding :) Its definately a tick off the list - horse riding in the rainforest/beach
A wonderfully serene experience. I went on 27 April 2025 and thoroughly enjoyed the experience. Thanks Gerry and Haley.
I’ve always wanted to go horse riding on the beach and through the rainforest, and I’m so happy that I chose to do it here. The whole experience was amazing – even though it started raining pretty heavily right when we got on the horses!

The guides were really friendly and shared lots of interesting facts about the different plants in the rainforest, which made the ride even more special. They also took really nice photos of us riding along the beach, and we even got to ride a little bit through the water, which was such a cool moment.

At first, I was actually the only person who had booked for that day, so they suggested changing the date because it normally isn’t worth running the ride for just one person. But since it would have been my only chance to do it, they kindly said they would run it anyway. Organizing everything over the phone was super easy and they were incredibly helpful.

I also really appreciated how well they take care of their horses. I’m usually a bit concerned about tourist riding experiences because some places don’t seem to care much about the horses. Here it felt very different. The horses have a huge field where they can roam freely, without even needing fences, and they can go into the rainforest whenever they want. They have so much space and it was really nice to see that they are treated so well.

If you like horses – 10/10 recommend.
If you don’t like horses – also 10/10 recommend.
We had a great ride! The change between rainforest and beach was so great to get a feel for all of it. Jerry was super knowledgeable and had a lot of great information along the trail. He made the ride extra enjoyable. If we ever make it back to the area we will definitely book again!
Awesome horse riding experienced, even for movie riders like us!
Incredibly informative, friendly, and passionate guides! Gerry was particularly informative and knowledgeable, and a joy to ride with.
Horses were friendly and well behaved. Awesome, easy going experience with great guides.
Die Besitzer der Ranch sind beide total hilfsbereit und sehr freundlich. Wir hatten leider nicht die Chance eine Tour bei ihnen zu machen, wurden aber von Ihnen aufgesammelt als unser Auto liegen geblieben ist. Wir durften uns außerdem auf einen Teil ihres Landes stellen bis wir eine Lösung gefunden haben. Super nett!
Beautiful horses. Relaxing walk on beach.
Staff are super nice and helpful.
Had an amazing and casual ride thru the rainforest and beach walk. Very informative guide by Gerry of all the local biodiversity and Hally was super friendly too...highly recommended